
Mr. Detrosh Dati
Detrosh.dati@cole.center
Mr. Dati has a lot of experience working as a training Coordinator & Facilitator in a reputable organisation from 2009 – 2018 before joining our team. From 2005 to 2016, Mr. Dati undertook various Information Technology certificates and diploma programs which have contributed very much to his skills development in the field of IT. He loves to be a team player in our organisation, looking out for opportunities to grow and expand where it is safe and efficient, and encourages respect and teamwork.
Resume
Work Experience
- Good analytical and troubleshooting abilities
- Strong knowledge of viruses, application glitches, and hardware issues
- Patient and able to walk customers through troubleshooting and repair process
- Excellent communication abilities
- Good customer service skills
- Keeps abreast of changes in technology
- Good organizational abilities
- Good understanding of installations and updates
- Installed and maintained company’s computer systems and network.
- Performed upgrades and installed updates.
- Completed troubleshooting and repair when computers had problems.
- Assisted office staff with computer application questions.
- Conducted computer technology training with all new staff.
- Recommended computer products and applications to improve productivity.
Certs
Qualifications & Certifications
2016
Certificate in MCITP (Microsoft Certified Information Technology Professional), IBS University
2016
PC-Support Certificate, IBS University
2013
Certificate in Computing, IBS University
2006
Diploma in Computing, Major Internet Technology, ITI
Let’s Learn Together!